Support ForumCategory: WordPress ThemesInstallation failed
Kelly Morris asked 3 years ago

I purchased Jewel Blog Pro and received the download. When I went to install it following the instructions in the “Readme.txt” file – I received the following message:
nstalling Theme from uploaded file: prowptheme-core.zip
Unpacking the package…
Installing the theme…
The package could not be installed. The theme is missing the style.css stylesheet.
Theme install failed.
Please help.

Liton Staff replied 3 years ago

Hello Kelly,
Thanks for Purchasing Jewel Blog Pro WordPress Theme. I think you’re trying to Install Full Package. Please unzip the Package and you’ll get another zip file “jewel-blog-pro.zip” file. This is the main WordPress Theme File.
If you face any problems then Please send your WordPress Access and FTP access in Private Message.
Thanks

Kelly Morris replied 3 years ago

I don’t have that file

Liton Staff replied 3 years ago

Please send your WordPress Access. I will fix setup your website looks like Demo.
Thanks

Kelly Morris replied 3 years ago

Hello again – sorry for my delay in response, I had to leave for work. There is not a file called jewel-blog-pro.zip in the download that was sent to me. I only received the prowptheme-cor.zip.

Is there something you can resend to me? And, thank you for helping me.

1 Answers
Kelly Morris answered 3 years ago

Thank you for your offered assistance – I was able to figure it out.

Liton Staff replied 3 years ago

Glad to know that you’ve figured it out 🙂