Support ForumCategory: GeneralNever got download file-double charged
Leisa Morgan asked 4 years ago

Last night I purchased a pro package for one of the web page layouts and my card has been charged twice and I haven’t gotten the download information.  I show order number information as follows:

Order Number : 106031495532
Merchant Order ID : 184

ProWPTheme ( https://prowptheme.com )

Contents of your purchase :
 Vendor Product ID : 37
 Product Name : Polmo – Corporate WordPress Theme
 Quantity : 1

Total : 49.00 ( USD )

How do I receive the link to download this template?

Thanks

1 Answers
Liton Staff answered 4 years ago

Hello Leisa,
I’ve seen that you’ve purchased Polmo Pro Two Times. I don’t know what’s the problem. Anyway, I want to solve your problem directly.
Please email me: support@prowptheme.com
Thanks